Frequently Asked Questions
Answers to common questions about ordering, delivery, and returns
If you’re unsure about something, chances are it’s answered below. Still stuck? Contact us directly.
Can I order without a school account?
Yes! We supply individuals, businesses, and schools. No account is needed to place an order.
Do you offer free samples?
Yes — we offer free A4 samples so you can test print before ordering. Visit our Sample Service.
What’s the cut‑off time for next day delivery?
Order by 1pm and select courier delivery for guaranteed next working day arrival.
Can I pay by purchase order?
Yes — we accept official school purchase orders. Just email your PO and we’ll process your order.
Do you ship outside the UK?
Currently we only deliver within the UK. For bulk export enquiries, please contact us.
What if my order arrives damaged?
Contact us immediately with photos. We’ll resolve it quickly and fairly.